Our in-house Medical Transcriptionists and QA staff ensures that all client needs are met at all times, by providing quality work round-the-clock all 365 days of the year, and delivering final reports that match the criteria of the client. All our MTs have access to the Web to allow them to ascertain new drug names and to verify the latest in medical terminology, or interact online with the clients if so desired. All our MTs undergo a Continuous training program that helps them keep abreast of all updates and charts.

Our entire technology is bound by secure encryption and digital certificate recognition. Availability to chart information is authenticated by access codes and passwords. Our transcriptionists work in a secure environment under password protection, in accordance with HIPAA regulations. Personnel are not permitted to make soft copies of voice files or soft or hard copies of documents.

Our custom built software for file tracking and monitoring is versatile and allows for creating templates, headers, footers, and allocation of work account-wise or as per doctor or facility, etc. The software also maintains online help with regard to work requirements, online history, formats, samples, doctors' lists, etc., and allows for comparison of files. All dictionaries and drug lists are also available online.